Returns & Exchanges
At Indus Valley, we want you to be completely satisfied with your natural beauty purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for unused and unopened products.
Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return, or contact our support team via email.
Secure Packaging
Carefully pack the items in their original packaging to ensure they are protected during transit and include your order invoice.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing